Strona jest chroniona przez reCAPTCHA.
How can we help you?
Select the product related to the issue to go to the appropriate section.
First Connection
Registration and First Login for an SDPROG Account
In this video, we present a comprehensive guide to creating an SDPROG user account and getting familiar with the app. Step by step, we show you how to download the app, how to create an SDPROG account, what the registration process looks like on a phone and on a computer, as well as how to activate your account and log in to the system for the first time.
Diagnose a vehicle in 5 minutes with SDPROG
See how to diagnose your vehicle in 5 minutes using SDPROG. After creating and activating your account, log in to the SDPROG mobile app, connect the diagnostic interface, turn on the ignition, and start the diagnostic process.
How do I update the interface?
OBD Interface Update in SDPROG Tools – How to Update and Optimize Your Diagnostic Device Step by Step? With this update, you can be sure of a stable connection to your vehicle.
Problems / Malfunctions
No connection to the interface
How to resolve the most common issues with a lack of connection between the SDPROG app, your vehicle, and the diagnostic interface. If the app won’t connect, in most cases the cause is very simple and stems from one of the basic things that are easy to overlook.
SDPROG OBD / Bluetooth 4.0 Interfaces
Bluetooth 3.0 interfaces (older interfaces)
Wi-Fi Interfaces
How do I send logs from the app?
The logs contain detailed data on controller communication, errors, operating parameters, and the course of the diagnostic session. Thanks to this information, technical support can identify the source of the problem more quickly, recreate the situation as it occurred in the vehicle, and propose more accurate solutions.
Compatibility
Compatibility with the SDPROG OBD kit
In this video, we explain how to check a vehicle’s compatibility with the SDPROG OBD device before you start working with the interface and software. We show you, step by step, how to verify a vehicle’s compatibility, what to look for when choosing a device, and the importance of the model year, make, and engine. We also explain the most common causes of incompatibility and what to do if a vehicle isn’t fully supported.
Compatibility with the SDPROG OBD PRO kit
We show how it differs from the standard SDPROG OBD interface and why the PRO version is designed for users who need greater compatibility and a broader range of diagnostic capabilities. We explain that SDPROG OBD PRO offers expanded support for communication buses (HS-CAN, MS-CAN, SW-CAN, and K-Line), which allows for communication with a greater number of vehicle modules and better support for brands such as BAIC, Opel, Ford, Chevrolet, Mazda, and Saab. We also explain the most common causes of incompatibility and what to do if a vehicle is not fully supported.
Features
Comparison of OBDII and Service Modes in SDPROG
In this video, we demonstrate the differences between OBDII mode and service mode in the SDPROG app. OBDII mode is a universal system for any vehicle. It allows you to perform basic engine diagnostics, read basic engine parameters, and carry out additional functions, such as a battery test, resetting the odometer, Race mode, and reading diagnostic monitors.
Discover the SDPROG ecosystem
Introducing the SDPROG ecosystem—a mobile app, diagnostic interfaces, and the SDPROG DASH engine parameter monitor.
How do you inspect a motorcycle before buying it?
How to use SDPROG to perform a thorough diagnostic check of a motorcycle—not just from the outside, but above all “from the inside.” Learn how to check engine performance parameters, verify the actual mileage, assess the battery’s condition, and read trouble codes.
First Connection
Problems / Malfunctions
Compatibility
Compatibility with SDPROG DASH MICRO
In this video, we present a detailed guide to the SDPROG DASH MICRO—a smart device for monitoring the condition of diesel particulate filters (DPF / FAP / GPF) in vehicles. In the video, we explain why choosing the right device is crucial—SDPROG offers many DASH MICRO variants tailored to different car makes and models, so it’s important to make sure which model best suits your vehicle’s specific characteristics before purchasing. We discuss how to properly check the DASH MICRO’s compatibility and what to look for when choosing a model to ensure effective and precise DPF monitoring.
Features
First Connection
Problems / Malfunctions
Compatibility
Compatibility with the SDPROG DASH kit
In this video, we explain how to check whether the SDPROG DASH device is compatible with your vehicle and provide key information about this advanced monitor for engine and vehicle system parameters. In the video, we show you how to verify whether your vehicle is supported by SDPROG DASH, what information is needed (e.g., make, model, model year, and engine type), and why checking compatibility is crucial before purchasing or starting to use the device. This will help you determine whether the device will be able to communicate properly with your vehicle’s ECU and display the parameters that matter most to you.
Features
Features of the SDPROG DASH Parameter Monitor
In the video, we simulate changes in parameters just as they occur during actual driving.
First Connection
Problems / Malfunctions
Compatibility
Features
Do you need additional help?
If you can’t find a solution in the Help Center, please contact us—we’ll do our best to help.